FAQ

• Q Do you have experience exporting to Europe or the USA?

  A Yes, we have extensive export experience to: Europe (France, Germany, Poland, Romania, etc.) United States Other global markets We understand regulatory requirements and logistics processes.

• Q What are your best-selling products?

  A Our most popular products include: Teeth Whitening Strips PAP Whitening Strips Teeth Whitening Kits Whitening Pens and Serums We can recommend products based on your market.

• Q Do you offer neutral packaging?

  A Yes, we offer: Neutral packaging (no branding) Fully customized packaging Premium retail packaging solutions

• Q What is your production lead time?

  A Typical lead times: Samples: 5–10 days Bulk production: 15–30 days Exact timing depends on order size and customization level.

• Q Can I get samples before placing a bulk order?

  A Yes, we provide samples for testing, including: Different formula options (PAP / peroxide) Different concentrations (e.g., 3%, 5%, 6%) Packaging samples Sample fees and shipping costs may apply.

• Q Do you provide certifications?

  A Yes, our products can be supported with: FDA (for relevant markets) CE ISO certification MSDS (Material Safety Data Sheet) Certification availability depends on the product and market.

• Q Are your products compliant with EU regulations?

  A Yes, we can support EU compliance requirements, including: CPSR (Cosmetic Product Safety Report) PIF (Product Information File) CPNP registration support REACH compliance We also have experience exporting to European countries.

• Q Can you customize formulas for different markets (EU / USA)?

  A Yes, we specialize in market-specific formulations: EU-compliant formulas (PAP, low-peroxide) US-standard peroxide formulas Sensitive teeth solutions We can adjust ingredients based on your target market regulations.

• Q Do you offer OEM / private label services?

  A Yes, we provide full OEM/ODM services, including: Custom formula (PAP, peroxide, natural ingredients) Private label branding Packaging design (premium / retail-ready) Flavor and gel customization We help you build your own teeth whitening brand from scratch.

• Q What is your minimum order quantity (MOQ)?

  A Our MOQ depends on the product type and customization level. Standard products: usually lower MOQ OEM/private label products: higher MOQ depending on packaging and formula Please contact us for a detailed MOQ based on your project.

• Q How many years have you been in this industry?

  A We have been in the teeth whiteningl strip industry for more than 25 years. We have rich practical experience and advanced R & D technology, and are the vane and leader of the teeth whitening strip industry.

• Q What is the customization period like?

  A After confirming the design draft and order details: Packaging material printing takes 10 to 15 days. Mass production takes 7 to 25 days. We will cooperate with your time according to the urgency of your order.

• Q What are your minimum order quantities?

  A Our minimum order quantities are as follows: For teeth whitening strips, it is 10,000 to 70,000 pairs. For teeth whitening pens, it is 500 to 5,000 pieces. For teeth whitening powder, it is 1,000 bottles. Different minimum order quantities correspond to different prices. Please rest assured that we will handle flexibly according to your needs.

• Q What services do you provide for customization?

  A From formula combination, the shape of strips cutting dies, flavor selection to packaging design, we can provide differentiated solutions.